How do you open a Shared Mailbox through a web browser?
- Log into Outlook Web App (OWA)
- Click your Profile/Portrait in the top right corner
- Click Open another mailbox...
- Enter Shared Mailbox name or email address
NOTE: The system will auto-populate options for you to choose from once you start typing. If nothing appears either you have the mailbox name wrong or you don't have access.
- Click Open
Now you can use OWA to read/reply/send emails within the Shared Mailbox.
Further Assistance
If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.