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How can I find out who the owner(s) is of a Shared Mailbox (SM)/Calendar?

  1. Open Outlook
  2. Click on Address Book under the Home tab
    Address book
  3. Search for desired option eg SM-UniSA Apple Admin
    NOTE: All Shared Mailboxes and Calendars start with 'SM' 
  4. Double click the search result ending with -O
    search for SM or Calendar
  5. Take note of who is listed under Members, for they will be able to edit the membership of the Shared Mailbox/Calendar in question. If the Members contains a Distribution List, then double click on it to and the members listed within there are the owners.
    NOTE: If no owner(s) are listed under Members you will need to contact the IT Help Desk to obtain this information.owner
    • A) If an individual is listed under the Owner section they have the ability to add people to owner members, which in turn will allow the new staff members ability to grant people access to the Shared Mailbox/Calendar. If a DL is listed, double click to find out the owners.
  6. Click Cancel on the SM window
  7. Click Close in the top right corner of the Address Book window
  8. Contact the owner(s) to have the Shared Mailbox/Calendar access updated accordingly

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.