IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.
This unfortunately could happen with any make/model of laptop. Please have a read through Dell's Information and Guidance (which is relevant for any make/model) for such situations.
If you have any concerns or notice anything strange with your UniSA laptop please log a job through through the IT Help Desk's Self Service Call (ensuring you include the Blue Plate number of the device).
Example 1
Example 2
If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.