Customer Relationship Management System (CRM)

The Customer Relationship Management System (CRM) is a cloud service utilising the Oracle CX (Customer Experience) product suite which has been connected with UniSA's authenticated services.

The CRM provides an integrated view of a student's journey from their first awareness of UniSA onwards. The system is currently utilised by Communications and Marketing, UniSA Online, Campus Central and UniSA International and will be expanded to the wider enterprise in 2019.

Further Assistance

If you require further information or assistance please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.