1. Intranet
  2. AskIT
  3. Staff
  4. Network, Telephony, Wireless & VPN
  5. Telephone System
  6. Webex Calls

IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.

Systems up or down

 

Transferring a Call through Webex

To transfer an active call:

  1. Click More
    active-call.png
  2. Click Transfer
    active-call-MORE-transfer.png
  3. Enter the number of the call queue you wish to transfer the caller to
  4. Click Audio button to place the call
    active-call-dial-transfer-number.png
  5. Wait for the call to connect to the call queue
  6. Click Complete Transfer to transfer the call
    active-call-complete-transfer.png

 

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.