IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.
Transferring a Call through Webex
To transfer an active call:
Click More
Click Transfer
Enter the number of the call queue you wish to transfer the caller to
Click Audio button to place the call
Wait for the call to connect to the call queue
Click Complete Transfer to transfer the call
Further Assistance
If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.