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How do I change number of rings before call is diverted?

  1. Click Call settings
    call-settings.png
  2. Click Open Call preferences
  3. Under Calling scroll down to Self Care Portal and click Set additional preferences for your phones
    self-care-portal.png
  4. Click Voicemail to expand the section
  5. Change Number of rings to desired number
    NOTE: 1 ring is roughly the equivalent of 4 seconds in Webex.
  6. Close the Call Settings pop up
    NOTE: There is no Save which needs to be clicked.
    call-settings-voicemail.png
  7. Click Save on Webex Options pop up to close it.

Further Assistance

If you require further information or assistance please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.