1. Intranet
  2. AskIT
  3. Staff
  4. Network, Telephony, Wireless & VPN
  5. Telephone System
  6. Forwarding & Do Not Disturb & Single Number

Systems up or down

 

How do I quickly Activate Single Number Reach? Or stop, so only I receive calls?

NOTE:

Users should not enable Single Number Reach (referred to as Office Anywhere in the Webex portal) option if their extension is part of a call hunt group. Unfortunately, the system will allow the enabling of this feature, which in turn overrides the call hunt group settings.

 

  1. Click Call settings (bottom left corner)
    call-settings.png
  2. The pop out menu will allow you to quickly tick the listed Single Number Reach option(s) you want.
    NOTE: To stop Single Number Reach untick the previously selected option(s). The green phone will no longer appear to the right of Call Settings when Single Number Reach is Deactivated.
  3. A green phone will appear to the right of Call Settings when Single Number Reach is currently Active.
    SNR-select.png

Add additional Single Number Reach options

  1. Click Call settings
    call-settings.png
  2. Click Open Call Preference
  3. Click the + under Single Number Reach section
    add-Single-Number-Reach.png
  4. Enter desired Phone number
  5. Enter Description
    NOTE: Active will be ticked by default, untick if not required at this time.
  6. Click Add
    SNR-number-details.png
  7. Repeat Steps 3 - 6 for required options
  8. Click Save
    SNR-save.png
  9. All calls to the extension will now ring for the original user and any additional Active numbers simultaneously.

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.