1. Intranet
  2. AskIT
  3. Staff
  4. Network, Telephony, Wireless & VPN
  5. Telephone System
  6. MS Teams Calls

IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.

Systems up or down

 

Launching Webex for the first time through MS Teams

NOTE: When making a 'Webex Call' from Microsoft Teams it will launch Cisco Webex.

  1. Click Webex option from left hand navigation
    webex-call-via-Teams.png
  2. Click Give permission when prompted by MS Teams
    give-teams-permission.png
  3. Click Accept when promoted for Permission request
    accept-teams-app-usage.png
  4. If prompted regarding Your company has claimed your email domain:
    NOTE: Not all users will receieve this prompt.
    • A) Select Delete your original account
    • B) Click Next
      company-claimed.png

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.