IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.
The Receptionist Client will be used by VIP's and Executive assistants to help monitor lines.
The Receptionist Client is a full-featured, web-based (do not need to install any software) tool designed to support the needs of front-office personnel in any environment. It supports the full set of call control options, large-scale line monitoring, queuing, multiple directory options and views, and other features required in large and enterprise level organizations.
There is a full guide available through the Webex Calling Help pages.
A short tutorial video can be found: Overview And Tour for Webex Receptionist Client.
A short tutorial video can be found: Display Pane for Webex Receptionist Client.
A short tutorial video can be found: Contacts Pane for Webex Receptionist Client.
A short tutorial video can be found: Call Console for Webex Receptionist Client.
A short tutorial video can be found: Understanding Queued Calls for Webex Receptionist Client.
A short tutorial video can be found: Placing Calls for Webex Receptionist Client.
A short tutorial video can be found: Blind Transfer for Webex Receptionist Client.
A short tutorial video can be found: Consulted Transfer for Webex Receptionist Client.
A short tutorial video can be found: Conference Call for Webex Receptionist Client.
A short tutorial video can be found: Static Monitoring for Webex Receptionist Client.
A short tutorial video can be found: Dynamic Monitoring for Webex Receptionist Client.
A short tutorial video can be found: Adding Notes for Webex Receptionist Client.