1. Intranet
  2. AskIT
  3. Staff
  4. Network, Telephony, Wireless & VPN
  5. Virtual Private Network (VPN)
  6. f5 BigIP Edge Client

Systems up or down

 

f5 BigIP Edge VPN Client install options

UniSA Blue Plated devices

While the device is still on campus, you need to check that f5 BigIP Edge Client is installed on the blue plated computer.

For a Windows device, this can be done following Step 1 and 2 of connecting to UniSA VPN. If the software is not installed, staff/students can install it through the Software Center.

NOTE: Should the device be taken off campus, without the software being installed, the device will need to be returned to campus for installation.

Windows installation of f5 BigIP Edge Client

Personal Device use below, for Blue Plated see above.

  1. Download Windows BigIP Edge Client from access.unisa.edu.au (Unisa login credentials may be required)
  2. Select the Windows Client from the download page
  3. Open BIGIPEdgeClient.exe
    NOTE: Depending on the browser you use it will be available to open in the top right corner. Otherwise, it will be in your downloads folder. The file name will also contain number version information.
  4. Click Next
  5. Click Install
  6. Program will show a progress bar
    NOTE: Your device may advise a software wishes to make changes and confirm if you allow this, click Yes.
  7. Click Finish
  8. Allow your device to run through any available updates etc.
  9. Once successfully installed, f5 will automatically go through the connection process.

For step-by-step instructions (including screenshots) see the install Windows f55 BigIP Edge Client page.

macOS f5 BigIP Edge Client installation

  1. Download macOS f5 BigIP Edge Client from access.unisa.edu.au (Unisa login credentials may be required)
  2. Select the Mac Client from the download page
  3. Click Save
  4. Unzip the bigipmacedgeclient.zip folder from the location that you saved it in.
  5. Click mac_edgesvpn.pkg from extracted files
  6. Click Continue
  7. Click Install
    NOTE:     If prompted enter login details for the device. If a UniSA Blue Plated Mac this will be your UniSA credentials and then click Install Software.
  8. Program will show a progress bar
  9. Click Close when install success is indicated
  10. This is a once off process and you can click Move to Trash if prompted/desire.

For step-by-step instructions (including screenshots) see the install macOS f5 BigIP Edge Client page.

 

Mobile Device f5 BigIP Edge Client installation

android: https://play.google.com/store/apps/details?id=com.f5.edge.client_ics

chromeos: https://chrome.google.com/webstore/detail/f5-access/hhogfmlhffdddckpokfodepfiimfffjf?hl=en

IOS: https://apps.apple.com/au/app/f5-access/id1354638393

 

Instructions for the access client are similar, the layout changes slightly;

 

Add New ->

  • Description: UniSA F5 VPN
  • Server: access.unisa.edu.au
  • Web Logon: true
  • Use Certificate: False
  • Connect on Demand: False

 

Note: IOS users will need notifications enabled for “F5 Access” if they want to use the settings menu to initiate the VPN connection.