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While the device is still on campus, you need to check that f5 BigIP Edge Client is installed on the blue plated computer.
For a Windows device, this can be done following Step 1 and 2 of connecting to UniSA VPN. If the software is not installed, staff/students can install it through the Software Center.
NOTE: Should the device be taken off campus, without the software being installed, the device will need to be returned to campus for installation.
Personal Device use below, for Blue Plated see above.
For step-by-step instructions (including screenshots) see the install Windows f55 BigIP Edge Client page.
For step-by-step instructions (including screenshots) see the install macOS f5 BigIP Edge Client page.
android: https://play.google.com/store/apps/details?id=com.f5.edge.client_ics
chromeos: https://chrome.google.com/webstore/detail/f5-access/hhogfmlhffdddckpokfodepfiimfffjf?hl=en
IOS: https://apps.apple.com/au/app/f5-access/id1354638393
Instructions for the access client are similar, the layout changes slightly;
Add New ->
Note: IOS users will need notifications enabled for “F5 Access” if they want to use the settings menu to initiate the VPN connection.