IMPORTANT: Starting Wednesday 5 November, the Self Service portal will no longer be available to request IT support. Please raise all your IT support requests via the Interim IT Support page or by calling IT on (08) 8302 5000.

Systems up or down

 

How can I delete or manage Follow-You Print jobs?

  1. Go to PaperCut portal
  2. Log in with your UniSA credentials
    • Username: <your UniSA user name>
    • Password: <your UniSA password>
  3. Click Log in
    login.png
  4. After logging in click on the Jobs Pending Release from the Left hand menu
    menu.png
  5. Click CANCEL on the jobs you do not require. Alternatively use the CANCEL ALL option if you want to remove ALL your queued jobs.
  6. Click Refresh Now to view the update.
    jobs.png

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.