Systems up or down


Standard Operating Environment (SOE)

The University's Standard Operating Environment (SOE) is a recommended and supported set of standard application software for use on all desktop and notebook computers used for core teaching and learning, research and administrative functions.

Key components can be found on the Standard Operating Environment (SOE) page. To request specific software that is not part of the SOE refer to Purchasing and Licensing page.

You can find excellent online training materials through Microsoft at their Office 365 Training Center or through LinkedIn Learning.

New desktop computers and notebooks purchased from a Designated PC Supplier will normally have the UniSA Standard Operating Environment (SOE) loaded by the supplier.  This will include the current "Recommended" version of Windows and Office Suite. The SOE can also be loaded onto University owned computer systems.

There is no cost or license application forms required for the use of the UniSA Standard Operating Environment (SOE) providing the desktop or notebook computer system is purchased through ISTS to ensure that it has a qualifying desktop operating system license (this would typically be a Microsoft Windows OEM operating system).

Software loaded in addition to the SOE must be appropriately licensed. Staff should consult with the IT Help Desk for specialised software requirements.


Vista Business/Enterprise Unsupported
7 Enterprise Not recommended
8 Enterprise Unsupported
10 Enterprise Recommended
11 Enterprise Not recommended


10.12.6 and above Supported
10.11.x and below Unsupported

Office Suite:

2010 Unsupported
2013 Not recommended
2016 Supported
365 Recommended

There are many risks to running unsupported operating systems. A few risks that can easily be identified are as follows:

  • Your machine will be vulnerable to viruses, malware and remote attacks
  • Newer applications won't run or will have difficulty running on unsupported Operating Systems
  • Application vendors probably won't support their products if installed on unsupported hardware/Operating Systems
  • Denied access to the UniSA network via LAN
  • Denied access to Office Printers
  • Denied access to shared/team drives

Some advantages of using UniSA SOE:

  • Easier to support - assists with standardisation and streamlining support processes
  • New features and embedded applications
  • Easier to work between devices

NOTE: This page will be updated regularly and content may change.

Windows 10 is a service, which means it gets better through periodic software updates. Major updates provide improvements to functionality and importantly security.

The great news is you don’t have to do anything. As automatic updates are enabled on UniSA computers, new updates will automatically download and prompt customers to install when they are available, so you don’t have to think about it.

When the update has completed, you will be notified to reboot the device via a pop-up message. Once this pop-up has appeared, you will have 7 days to reboot the device.

While this is a major update it’s the same as the current regular windows updates you are used to seeing every month.

When & What?

Major update for Windows 10 will be incrementally released throughout the year to those computers identified as requiring it. 

The updates take place in the background and may require a longer reboot once completed. The updates will apply both on and off campus provided you have an Internet connection.

Contact Details

For further Information you may contact with a clear description of your inquiry.

NOTE: This page will be updated regularly and content may change.

Windows 11 is the latest major release of Microsoft’s Windows operating system and incorporates changes both to the user experience and hardware required to run it. To ensure the University continues to provide a secure and reliable IT environment, Windows 11 will undergo testing to ensure compatibility with UniSA applications and hardware before being made available to student and staff University devices. 

Windows 11 is therefore currently not available as a standard operating system (SOE) at UniSA.

If you have software or hardware that requires Windows 11 please raise a call to the IT Help Desk who will evaluate your request on a case-by-case basis. 

Contact Details

For further Information you may contact with a clear description of your inquiry.