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Adobe Acrobat Sign

IMPORTANT NOTICE:

Using free or generic cloud-based signatories, while convenient, pose security risks for sensitive documents and should not be used for UniSA work. They can expose data to potential breaches and may create legal challenges due to varying international data laws.

Adobe Acrobat Sign is a cloud based service from Adobe that can be used to organise, send, secure, track and manage end to end E-Signature document process. It removes the physical paper and signing process of documents and can assist with stream lining business processes, workflows, and potential productivity improvements.

This product is for Staff only, and can be applied for via the Software Licence Application Form, which also contains the pricing information. Licencing for Adobe Acrobat Sign is done in parcels of 50 transactions at a time, and will auto recharge 50 transactions once the limit is reached.

A transaction is incurred when you ask another party to E-Sign a document and accept an agreement. A user can run their own reports if they need to be able to check on the numbers of transactions used.

There is no requirement that a user must have an Adobe Creative Cloud or Adobe Acrobat Pro licence to be able to use Adobe Acrobat Sign. Requesting an E-Signature can be done from Adobe Acrobat Reader and from the Adobe Acrobat Sign Web Portal. Documents you want to have E-Signed do not have to be created in an Adobe product, you simply upload them into the Adobe Acrobat Sign Web Portal instead to get the process started.

For ease of use Adobe Acrobat Sign supports a large range of document file types for E-Signing, DOC, DOCX, RTF, XLS, XLSX, PPT, PPTX, TXT, TIFF, TIF, BMP, GIF, JPG, JPEG, and PNG. File sizes to send documents for E-Signing are restricted to 10MB, and as part of the E-Signing process file sizes do change as digital information gets added to the files.

Whether an approver be another staff member or an external Party no additional software/licence, access or training is required for them to be able to successfully E-sign a document. The approver will receive an email from the Adobe Acrobat Sign service and they follow the instructions provided in that message to complete the E-Signature process.

No, unfortunately as licences are allocated to individual staff accounts, so managing and E-Signing agreements cannot be performed centrally from a shared mailbox.

If you don’t have an Adobe Creative cloud or Acrobat DC licence that’s fine as Adobe have a Web Portal to access and manage your account and agreements with. The portal URL for access is https://documents.adobe.com/public/login

Adobe Acrobat DC users are able to complete requests for E-signatures, but it is restricted to only PDF files. If you are working with a collection of documents that are not PDF’s the Adobe Acrobat Sign Web Portal is the more fully featured option to use. Please note that there is no other software required to be installed.

Being cloud based means it’s highly accessible outside of the office and on the go, and Adobe also provide a Mobile App - Electronic signature app for Android,User Tutorials iPhone | Adobe Sign

After the IT Helpdesk has actioned and emailed you, the Adobe Acrobat Sign Web Portal should be available for access within 24 hours. Access to the request signature and fill & sign options in Adobe Acrobat DC may require you to logout out and in of your adobe account to allow the changes to refresh in your account.

Further Assistance

If you require further information or assistance, please contact the IT Help Desk on (08) 830 25000 or 1300 558 654.