From 31 January 2023 Microsoft will no longer support connections to UniSA student email using basic authentication. Access via web browser and official Microsoft clients (newer than 2015) are not affected. Most email clients support modern authentication if your email client is having issues try updating the application to the latest version or removing your student email account and re-adding it. Please see the following Microsoft web page for more information.
Student email addresses are automatically generated and can not be changed by individuals.
If you have a valid reason for wanting this changed e.g the combination of letters is an offensive word in ANY language etc. you can speak to Campus Central and it is to their decision as to whether or not this change occurs.
If you are wanting your email address to be changed to first.lastname@mymail.unisa.edu.au, this depends on the study you are undertaking at UniSA.
One of the most common reasons for this is because Microsoft email server now keep track of the emails you read and the ones you don't. As new email comes in, it takes messages you're most likely to ignore and puts them into the "Clutter" folder.
The following Microsoft Help page will assist you with managing your Clutter Folder settings.
Or for step by step instructions (including screenshots) see sending an email as an attachment through Outlook Web Access page.
This can not be done through the web browser, it can only be done through Outlook:
For step-by-step instructions (including screenshots) see the installing Office365 page.
Step by step instructions (including screenshots) can be found on the Microsoft Support page.
If you send an email to what you think is a valid address for a UniSA Academic Unit and it bounces back to you, please try the following:
If you send an email to what you think is a valid address for a UniSA Staff member and it bounces back to you, please try the following:
Postgraduate Students by Research will retain their old email address of [username]@mymail.unisa.edu.au and will gain a new one in the format [firstname].[lastname]@mymail.unisa.edu.au. Both email addresses will be delivered to the same mailbox and any emails they send will show from [firstname].[lastname]@mymail.unisa.edu.au.
If you are commencing postgraduate studies with UniSA, but you are not a Higher Degree Research student, your email address will not change and will remain in the format [username]@mymail.unisa.edu.au.
Nuisance emails are commonly referred to as 'spam' or 'junk' or 'unsolicited'. No matter the name used the meaning is the same: the recipient has not granted verifiable permission for the message to be sent.
The below will take you through how you can block senders.
NOTE: Student email addresses are provided by UniSA upon becoming active in a UniSA program. As such, any emails sent to student email addresses from a @unisa.edu.au address IS NOT spam. This includes students who are now Alumni or have redirected their student email to another address.
You can use the Help ? located in the top right corner of your student email or further instructions can be found on the Outlook on the web site.