IT Forms for UniSA Staff

Exchange and Staff email

• New Calendar (used for room bookings or equipment etc)
• New Distribution List (Can only contain UniSA email addresses)
  NOTE: Please check previous requests prior to completing a new Distribution List request to prevent duplications.
• New Shared Mailbox (used by course teaching staff or department or team etc)
  NOTE: Please check previous requests prior to completing a new Shared Mailbox request to prevent duplications.
• Access previous UniSA Staff members mailbox (left UniSA less than 3 months ago)
• Retrieve previous staff members mailbox content from archive (left UniSA over 1 year ago)
• Add/Update Out of Office message (on behalf of a current UniSA staff member who is incapacitated)

Telephones (Desk and Softphones)

• Add/Update Directory
• Add/Update Display name
• Telephone Work Request (e.g. Webex etc for staff who have never (or no longer) had a UniSA extension)
• Change phone access (STD, mobile, etc)
• Change Cost Center Code (ongoing calls for extension numbers)
• Hunt Group creation and updating

Mobiles (Phones and Devices)

• Purchasing a New Mobile Phone (including current price list of all available mobiles)
• Change Cost Center Code (ongoing calls for mobile phones)
• Global Roaming
• Arrange Data Plan (for mobile phones)
• Arrange Data Plan (for tablet or wifi modem/dongle)
• Porting and Transfer Mobile Number

Network/Data points

• Data Point activation
• Data Point install
• Data Point configuration change
• Data Point relocation
• Data Point audit – is it active?

Wireless

• Wireless Access for Visitors

Software

• Software License Application form (Adobe Creative Cloud, SPSS, NVivo (WAH), Visio, Project, etc)
• NVivo License Key for UniSA owned Mac
• Pool Software Installation Request Form
• SMS Application (used to contact students)
• CRM Access Request (for Library, Campus Central, UniSA Online etc)

Office Printers

• Add email address to MFD
• PIN to log into MFD

Blue Plated (BP) device

• Local Administrator Access
• Remote Desktop Access

Data Center

• Hosting
• IP Allocation
• Virtual Server (General,  Research or Learning & Teaching Purposes) - ISTS Staff Only
• Firewall Requests (IACP) - ISTS Staff Only

SharePoint Site Access

• Add/Update Access

Shared Drive Access/New Data Storage Location

• Add/Update/Remove Access (UniSA and RSFS)
• Data storage request (UniSA and RSFS)

Temporary Network Access

• Visitor Access to UniSA Equipment
• VPN access for external partners - ISTS Staff Only

Academic Unit Funded Print Quota

• Topup Student(s)

Student Data

• "Find a Student" or system accesses (Apply Online, Medici, Sorella and Scholarship Management System) etc are requested through SAS.

AV Support

• Book AV Support for Event

SAS Systems

• System Access Application (eg emulating students, Medici etc)
• Higher Level Access Request (This is needed to have admin staff associated against all courses in an Academic Unit).

myCourseExperience

• The open and close dates of evaluations cannot be changed by Teaching and support staff. If your evaluation requires a change to the open and close dates, please complete a request form with approval from your Dean of Programs or Executive Dean.