Modifying people's access to a Shared Mailbox/Distribution List/Calendar

NOTE: The below can be applied to any of the below scenarios:

• Shared mailbox
• Distribution List (DL)
• Calendar

1. Open Outlook
2. Click on Address Book under the Home tab
   
3. Search for desired option e.g. SM-<MailboxName> or <DLName>
   EXAMPLE: SM-UniSA Apple Admin
   NOTE:
   • All Shared mailboxes and Calendars start with 'SM' 
   • DL don't start with an abbreviation, you just search for the DL name
4. Double click the search result you wish to edit
   
   NOTE: The endings indicate the access you will be granting if users are added to that group:
   • -FA allows full access to the mailbox e.g. SM-UniSA Apple Admin-FA
   • -SA allows send as access from that mailbox e.g. SM-UniSA Apple Admin-SA
     NOTE: -SA access is pointless without -FA access
   • -B allows people to make bookings in the calendar
     NOTE: Older calendars will not have this option and you will instead have to add people to -FA option
   • -AR allows people to see specific booking details in calendars, instead of only seeing that the room is booked.
   • -O allows people to edit the other options e.g. SM-UniSA Apple Admin-SA
     There are instances where there are owners of the -O group and can add/remove members in the owner group
     NOTE: The IT Help Desk can add you to this option if your manager sends them an email requesting it, containing
     > your name
     > the name/email address of the mailbox/DL in question
5. Click Modify Members
   
   
6. Either click Add and find desired staff; or
   click on a staff members name and then click Remove to delete them
7. Click OK on the SM/DL window
   NOTE: If OK is not clickable then you do not have the nessecary access and will need to speak to an owner. If you were only recently added as a owner you will need to log off your PC and then on again for it to take effect.
   
   
8. Click OK again - the list is now updated
   NOTE: If OK is not clickable then you do not have the necessary access and will need to speak to an owner. If you were only recently added as a owner you will need to log off your PC and then on again for it to take effect.

NOTE: once you have added someone they need to log off the PC and onto it again to update their access.