The IT Help Desk is all about empowering the end users through access and knowledge. With this philosophy in mind, having one or more owners located in an Academic Unit allows them to have more control over how these are used and by whom.
If the owner(s) is uncontactable and you need urgent access, then an email needs to be sent to the IT Help Desk containing:
Or for step by step instructions (including screenshots) see determining owner(s) of a DL page.
Or for step by step instructions (including screenshots) see determining owner(s) of a Shared Mailbox/Calendar page.
The IT Help Desk can add you as an owner. An email needs to be sent to the IT Help Desk containing:
NOTE: once you have added someone they need to log off the PC and onto it again to update their access.
Or for step by step instructions (including screenshots) see modifying Shared Mailbox/Distribution List/Calendar membership page.